Cancellation & Refund Policy

This policy covers DSA Tracker Pro, the only paid item on this site. Everything else — all 370 problems, the compiler, the tracer, role ordering and progress tracking — is free, so nothing on this page applies to it. See Pricing for exactly what Pro does and does not include.

1. There is no subscription to cancel

Pro is a one-time payment for a fixed window: 30 days for the monthly plan, 365 days for the yearly one. We do not create a recurring mandate, we do not store your card, and we never charge you a second time on our own. When the window ends, your account returns to Free by itself.

That means there is no “cancel subscription” button anywhere, because there is nothing running that could be cancelled. If you do not want Pro any more, do nothing — the window runs out and the account returns to Free on its own. The Your plan card in your profile shows the exact date that happens, so you can check rather than take our word for it.

2. Paying again while Pro is active

If you buy Pro while an existing window is still open, the new days are added to the end of it. You never lose remaining days by paying early, and you are never charged for two overlapping windows.

3. Refunds

Pro is a digital benefit that takes effect the moment payment is verified, so it is not returnable in the way a physical product is. We will still refund you in full in these cases:

• You were charged but Pro did not activate. Contact us with the payment id and we will either activate it or refund the charge, whichever you prefer.
• You were charged twice for the same window because of a failed or retried payment.
• You bought Pro within the last 7 days and have not used the extra AI allowance— that is, your AI usage since the payment has stayed under the free daily limit. We can check this from your usage log.

Outside those cases, a window that has already been used is not refunded. We would rather say that plainly here than decide it case by case after you have paid.

4. How to request one

Write to support@dsatracker.tech or use the Contact form, and include the Razorpay payment id (it starts with pay_). It is printed on the Your plan card in your profile, and it is also in your payment confirmation email. We aim to reply within 3 working days.

Approved refunds are issued to the original payment method through Razorpay. Razorpay typically settles this in 5–7 working days; that part of the timeline is their banking process and not something we control.

5. What happens to your data

Nothing, in every case above. Your problems, progress, notes, streaks, revision history and public profile are all Free features and are never affected by a refund, an expiry, or a cancellation. If you want your data removed entirely, that is a separate, self-serve account deletion — see Privacy.

6. Changes to this policy

If this policy changes, the version in effect on the date of your payment is the one that applies to that payment. The date at the top of this page is when it last changed.