Cancellation & Refund Policy

This policy covers DSA Tracker Pro, the only paid item on this site. Everything else (all 370 problems, the compiler, the tracer, role ordering and progress tracking) is free, so nothing on this page applies to it. See Pricing for exactly what Pro does and does not include.

1. Nothing renews, and you can cancel any time

Pro is a one-time payment for a fixed window: 30 days for the monthly plan, 365 days for the yearly one. We do not create a recurring mandate, we do not store your card, and we never charge you a second time on our own. When the window ends, your account returns to Free by itself.

If you do not want Pro any more, you can simply do nothing: the window runs out and the account returns to Free on its own. Or press Cancel Pro on the Your plan card in your profile to end it today. Cancelling does not charge you and does not refund you; a refund is a separate request (section 3). The same card shows the exact date Pro ends, so you can check rather than take our word for it.

2. Paying again while Pro is active

If you buy Pro while an existing window is still open, the new days are added to the end of it. You never lose remaining days by paying early, and you are never charged for two overlapping windows.

3. Refunds

The one thing Pro adds over Free is a larger monthly AI credit allowance. So a refund pays back the part of the price for the Pro credits you did not use: the plan’s credits (one month’s allowance for the monthly plan, twelve for the yearly one), minus the credits you spent between the payment and your request. For example, if you used half of them, half the price comes back. If you used them all, nothing does. Amounts under ₹1 are not refunded.

We refund in full, whatever was used, in these cases:

• You were charged but Pro did not activate. Contact us with the payment id and we will either activate it or refund the charge, whichever you prefer.
• You were charged twice for the same window because of a failed or retried payment.

We would rather state the rule plainly here than decide it case by case after you have paid. A refund ends Pro on that account straight away.

4. How to request one

Open Billing while signed in. Every payment on your account is listed there with a Request a refund button and a box for the reason. The request is tied to your account and that payment, and the payment shows Refund pending, then Refunded, as it moves along.

If you cannot sign in, write to support@dsatracker.tech or use the Contact form with the Razorpay payment id (it starts with pay_, and is in the receipt Razorpay emails you). Every request is reviewed by a person against the cases above. We aim to reply within 3 working days.

Approved refunds are issued to the original payment method through Razorpay. Razorpay typically settles this in 5–7 working days; that part of the timeline is their banking process and not something we control.

5. Delivery

DSA Tracker is an online service, so nothing is shipped. Pro activates on the account you paid from as soon as Razorpay confirms the payment, usually within seconds, and Billing shows the date it runs until. If your phone died or the browser closed during checkout, sign in on any device and open Billing: it checks with Razorpay and activates Pro for any payment that went through.

6. What happens to your data

Nothing, in every case above. Your problems, progress, notes, streaks, revision history and public profile are all Free features and are never affected by a refund, an expiry, or a cancellation. If you want your data removed entirely, that is a separate, self-serve account deletion; see Privacy.

7. Changes to this policy

If this policy changes, the version in effect on the date of your payment is the one that applies to that payment. The date at the top of this page is when it last changed.